1. Keep calm.
2. Do not remove your vehicle until photographs of the position of your vehicle is taken.
3. If there is someone seriously injured, call the ambulance and police immediately. If the accident took place in Malaysia, you have to make a police report before a claim can be intimated, regardless of whether anyone is injured.
4. Take photographs of damage to vehicles, positions of vehicles etc. Keep these photographs in your digital camera/handphone.
6. Take down the particulars of the other driver such as his/her name, NRIC no., telephone numbers and address.
7. Take down the particulars of passengers, injured and witnesses.
8. You should also give your particulars to the other parties involved.
9. Contact your motor insurers. If you require a tow truck, engage one that is authorised by your motor insurers.
11. Parties may renege on their agreements, particularly verbal ones. There may also be injuries that surface after the adrenalin rush is over, resulting in subsequent claims against you.
12. This notification can be done at any of the Approved Reporting Centres.
14. Alternatively, if you wish to claim against the other driver(s), you will have to give his insurers an opportunity to carry out a “pre-repair inspection” before repairing your vehicle. We suggest that you seek professional legal advice at this point. Contact us for a non-obligatory consultation.
16. If you are granted medical leave of 3 days or more, you should also make a police report. Sometimes, this may be lodged at the hospital.
17. We recommend that you seek professional legal advice if you are injured as sometimes, injuries take a longer time to manifest fully. Contact us for a non-obligatory consultation.
All insurers in Singapore participate in the Motor Claims Framework. To learn more, click here.